Spring is a critical period for orchard management worldwide
Stable operation of intelligent agricultural equipment directly decides spring crop protection efficiency and farmers’ annual income.
To ensure all devices run at peak condition for spring operations and satisfy global customers’ production needs, Lanjiang Tech has officially launched its 2026 Spring Maintenance & Inspection Special Service Campaign.
Recently, Lanjiang Tech’s after-sales teams have been sent to domestic and overseas markets. They provide systematic equipment inspections and professional service support.
Thanks to our professional technical capabilities and rigorous service standards, we ensure equipment safety for spring farming, thereby enabling global farmers to work efficiently.
Service Coverage: Synchronous Progress at Home and Abroad
This spring maintenance campaign boasts wide coverage and a complete service system, with a dual-track network for domestic and overseas markets:
- Domestic Service: Starting in Jiangsu, our inspection service has expanded to most provinces across China, precisely meeting local farmers’ needs.
- Overseas Service: Multiple after-sales teams are visiting overseas orchards for on-site inspections, ensuring reliable equipment operation worldwide.
Service Process: Preparations for Precision and Efficiency
Before on-site inspections, Lanjiang Tech’s after-sales teams first follow regional divisions and communicate with corresponding sales managers.
Next, they sort out customers’ equipment usage, operating environment and service records, schedule on-site visits, and grasp equipment status ahead of time.
This pre-preparation is key to efficient, professional and precise on-site services. It lets engineers arrive with targeted solutions, avoid ineffective communication, and maximize service value.
Core Service Content: Four Modules for Comprehensive Protection
Comprehensive Equipment Inspection
Engineers conduct a systematic full inspection of the equipment, focusing on four core modules: power system, navigation and control system, chassis system, and air-assisted atomization system.
With professional testing, they evaluate equipment operation to ensure stable performance in spring operations, thereby safeguarding production efficiency at the hardware level.
Customized Operation Guidance
Our after-sales team offers on-site guidance tailored to real-world use.
New device users receive hands-on training. Engineers demonstrate core workflows in person. For existing users with operational challenges, we provide targeted support. We break down complex skills to boost efficiency and enhance safety.
Potential Fault Risk Elimination
During inspections, engineers will document equipment issues in detail and predict potential fault risks via professional analysis.For identified problems, they will provide on-site repair, maintenance or component replacement recommendations, reducing failure risks at the source and minimizing farmers’ downtime losses.Dynamic Customer Profile Update
After each inspection, the after-sales team updates customers’ equipment profiles.It synchronously records equipment operation status, inspection results and follow-up service plans.These dynamic profiles serve as core data for later follow-up services and technical support.They help create a full-process closed-loop service.
Service Concept: Delivery is Not the End, Service is Forever
For Lanjiang Tech, delivering intelligent agricultural equipment is not the end of service. Rather, it marks the start of a long-term service partnership.
Consistent, professional after-sales support is essential for agricultural robots to reach global production lines. Going forward, Lanjiang Tech will keep upgrading its service system, providing more comprehensive inspection plans and faster response times to safeguard global customers’ smart farming operations and drive agricultural modernization.
